Please follow the instructions below to ensure a proper system update of your control•r™ module
Step 1: Download the newest version of the control•r™ app (Version 2.0) from the App store using your mobile device and selecting the new app icon shown to the right.
Step 2: Once the download is complete…log into the new version using the email address and password you used in the version 1.0 App (older version).
- If you do not remember your password, please reset your password in the NEW control•r™ 2.0 App that you have just downloaded.
Step 3: After you have successfully reset your password and are logged in, your module will automatically check for any updates released in this version 2 firmware.
Step 4: After all the updates in Version 2.0 are complete, please confirm your tankless water heater is online. Your settings and preferences will carry over, but the schedules may be consolidated or expanded in the new app.
- If you have any questions about the meaning of the colored LED lights or the new functionality, please learn more by scrolling down to review "helpful hints."
Step 5: At this point you can now delete the old App (version 1.0) from your device.
- Your settings and preferences will be preserved; however, the old app will show you as “offline.” Please log into the new control•r™ 2.0 app to make any changes to your system and delete the old App.