Recalls

I-SERIES Plus™ Boiler Voluntary Recall

• Product:  Wall-mounted I-SERIES Plus™ gas boiler model numbers IP175S, IP199S, IP175199C and IP199199C sold from September 2024 – February 2025
• Manufacturer:  Rinnai America Corporation
• Discription: This recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission because the boiler door can fail to seal properly due to incorrect screws, allowing carbon monoxide (CO) gases to escape, posing a carbon monoxide poisoning hazard. 

For the US visit our US Consumer Product Safety Commission webpage.

For Canada visit our Canada Health webpage.

Direct Vent Wall Furnaces

Manufactured between February 2000 and December 2007

• Units: About 52,000
• Manufacturer: Rinnai America Corporation of Peachtree City, GA
• Hazard: A gasket in the unit can fail, posing a risk of poisonous carbon monoxide gas leaking into the home.
• Incidents/injuries: Rinnai has received 11 reports of carbon monoxide leaking from the furnace. No injuries have been reported.

Description: The recall involves Rinnai EnergySaver™ Direct Vent Wall Furnace, Models RHFE 431 and RHFE 556. They are either natural gas or LP gas (propane) fueled.

For more information, visit our US Consumer Product Safety Commission webpage.