About Rinnai

Brand Promise: Our Pledge to the World

Creating a healthier way of living®

At Rinnai...

We look past the short term, seeing the world from a long-term perspective.
We consider not only humanity, but the entire global environment, fostering harmony.
We do all we can to make our customers smile and keep them healthy.
We are honest and never lie.
We continually take on new challenges with an open mind, never limiting ourselves to conventional thinking or customs.
We create not only functionality and performance, but also meaning and significance.

These are our promises to our customers and to society as a whole.
This is what we mean when we say, “Creating a healthier way of living®

Our Philosophy...

Foster people with a rich sense of humanity
Set aims in accordance with our philosophy
Apply thinking backed by the fundamentals of science

Trust and Leadership...

At Rinnai, we are fiercely committed to delivering nothing less than our absolute best. Our passion for constant improvement drives us to create incredibly innovative water heating and home heating gas appliances for both residential and commercial applications. As a result, our products have continued to lead the industry. In fact, sophisticated, efficient performance makes Rinnai Tankless Water Heaters some of the best tankless water heaters on the market.

Rinnai is the leading brand of commercial and home tankless water heaters in North America. Providing service and quality product locally ensures a timely response and a trusted supply chain for residential and commercial installations, service or parts.

Today Rinnai America operations continues to expand. Located in Peachtree City, GA we have opened state-of-the-art distribution centers, research and training facilities and in 2018 opened our first manufacturing facility in Griffin, GA to assemble tankless water heaters in the United States. By 2020 Rinnai will have a fully integrated manufacturing facility in Griffin, GA to produce our tankless water heaters with locally sourced components.

A Century of Innovation and Comfort...

Founded in 1920 by Hidejiro Naito and Kanekichi Hayashi quickly established a tradition of constant improvement. They started by manufacturing and selling pressurized oil cooking stoves in Japan. By the early 1930s, they expanded into gas appliances, including cooking stoves, ranges and space heaters; and since 1964 Rinnai has been efficiently heating water.

Fast Fact: Today, more than 30 million Rinnai Tankless Water Heaters have been installed worldwide, including 2 million in North America.