About Rinnai


Trust and Leadership

At Rinnai, we are fiercely committed to delivering nothing less than our absolute best. Our passion for constant improvement drives us to create incredibly innovative water heating and home heating gas appliances for both residential and commercial applications. As a result, our products have continued to lead the industry. In fact, sophisticated, efficient performance makes Rinnai Tankless Water Heaters some of the best tankless water heaters on the market.

Rinnai is the leading brand of commercial and home tankless water heaters in North America. Providing service and quality product locally ensures a timely response and a trusted supply chain for residential and commercial installations, service or parts.

Today Rinnai America operations continues to expand. Located in Peachtree City, GA we have opened state-of-the-art distribution centers, research and training facilities and in 2018 opened our first manufacturing facility in Griffin, GA to assemble tankless water heaters in the United States. By 2020 Rinnai will have a fully integrated manufacturing facility in Griffin, GA to produce our tankless water heaters with locally sourced components.

A Century of Innovation and Comfort

Founded in 1920 by Hidejiro Naito and Kanekichi Hayashi quickly established a tradition of constant improvement. They started by manufacturing and selling pressurized oil cooking stoves in Japan. By the early 1930s, they expanded into gas appliances, including cooking stoves, ranges and space heaters; and since 1964 Rinnai has been efficiently heating water.

Fast Fact: Today, more than 30 million Rinnai Tankless Water Heaters have been installed worldwide, including 2 million in North America.

Rinnai Philosophy

Foster people with a rich sense of humanity
Set aims in accordance with our philosophy
Apply thinking backed by the fundamentals of science

Seven Pledges of Rinnai Charter

  1. We shall maintain a completely customer-focused approach based on the tenet that "our livelihood depends on the quality of our products."
  2. We shall provide product that offer "safety", "comfort" and "convenience" and we are friendly to the environment.
  3. We shall strive to enhance people’s lives by acquiring extensive know-how related to achieving harmony between "heat" and "lifestyles".
  4. We shall work to strengthen the bonds between domestic and overseas members of the Rinnai Group and thus achieve mutual prosperity.
  5. We shall build trust as a member of society to benefit the prosperity of our local communities.
  6. We shall prioritize our commitment to harmony, spirit and truth and target corporate prosperity an effort to achieve growth or our own company.
  7. We shall, as decent member of society , abide by the law and behave in accordance with ethical values.