ALL FUNCTIONS MARKED WITH AN * WILL REQUIRE THAT YOUR COMPANY CURRENTLY PARTICIPATES IN THE RINNAI PRO NETWORK PROGRAM. To use the marked (*) functions in the APP the Pro must also use a user ID and email that has already been assigned to your company within the Pro Network

ALL FUNCTIONS MARKED WITH † WILL REQUIRE A WIRELESS MODULE SOLD SEPARATELY. Please note that when the wireless module is connected to the water heater, Smart-Circ™ Intelligent Recirculation™ will be disabled and recirculation will need to be setup in schedule intervals for on demand use.

Download Rinnai Central™ mobile app

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Rinnai Central | Apple Store

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Rinnai Central | Google Play

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PRO Features

  • Product Registration: Easily register units for your customers so they can take advantage of the extended service plan. Conditions apply and only on select models.

  • Manuals & Guides: Get instant access to owner installation and operations manuals, technical bulletins and data sheets, and more to provide an excellent installation and service experience.

  • Tools & Resources: Get your hands on the most-up-to-date product warranty documentation, online training courses, step-by-step tankless water heater flushing procedure guide & video, and document library.

  • Troubleshooting: The tankless water heater diagnostic code document provides a quick code reference with easy-to-follow steps to troubleshoot any code(s) displayed during installation or service.

  • Order Parts: Ordering parts has never been easier and On-the-Go!

  • Solution Selector: Simple tool to help you find the ideal Rinnai tankless water heater system for your customers to meet their needs.

  • Rebate Finder: Help your customers save money and energy when purchasing a qualifying Rinnai product.

  • Rinnai News: Get the latest news on new product announcements, company events and sponsorships, and much more!

  • My PRO Status Dashboard*: Provides a snapshot of your PRO account: number of products registered, points earned, and installations registered year to date.

  • Registration History*: Have immediate access to a detailed list of products registered with key information to provide your customers guidance on future maintenance services needed to keep their units in optimal working condition.

  • Phone Leads*: Never miss a potential lead while you are in the field. Easily access your leads at any time, get back to your customers and close the deal!

  • Set Up Customer RMW200 Wirelss Module†: Set up your customer’s wireless module from your phone and reduce installation time. (Customer needs to have a Rinnai Central app account)

  • Remote Monitoring †*: Coming soon. When this feature becomes available only PROs in the Network will be able to use it.
  • Recommended Models

    RUR 160 IN

    RSC Models

    Model Series Condensing

    Compact, powerful units that can deliver hot water in up to six places around your home.

    View Models
    RE Centaur SILO Front Interior with Logo


    Model Series Non-condensing

    Offering the highest output of our built in pump non-condensing line of tankless units best for larger homes.

    View Models

    Optional Accessories

    RWM200 Rinnai WiFi Wireless Module

    RWM200 Wireless Module

    Optional Sold Separately

    Connects you to your Rinnai tankless water heater from virtually anywhere.

    Learn More
    RPB200 Wirelss Push Button

    RPB200 Push Button

    Optional Sold Separately

    Mount in a convenient location, near a kitchen faucet or bathroom sink. Use up to 5 buttons at multiple locations.

    View Accessories