BECOME A PRO
THANK YOU FOR YOUR INTEREST
Here are the next steps in the professional enrollment process.
PRO Concierge Consultation
Our PRO Concierge will review your application and follow up with you within 48 hours. At that time, the concierge provides a brief consultation of benefits of Rinnai programs, confirms whether training requirements have been met, gathers additional information and verifies the information provided on the enrollment form is correct.
Regional Sales Manager Review
The Rinnai Regional Sales Manager reviews the application and makes a determination on approval.
If approved by the Rinnai Regional Sales Manager, you will receive an electronic copy of the Rinnai Service Agreement, Labor Rate Addendum and W-9 via DocuSign to sign. You will also need to provide your Certificate of Insurance (COI).
PRO Concierge Onboarding
The PRO Concierge will confirm receipt of all electronically signed documents, Certificate of Insurance and verify training has been completed. Once confirmed your account is officially approved, granting you access to the Rinnai Portal and Find a Pro locator. Advanced Comfort Experts will also be assigned their personalized phone tracking number and priority response code!