Rinnai.us Privacy Policy
RINNAI takes the privacy of your personal information seriously. This Internet Privacy Policy describes the measures we take to help ensure the security of information collected through our Web sites.
On This Page
- How Personal Information is Collected and Used
- Uses of Personal Information
- Use of Cookies
- Sharing Your Personal Information With Others
- Access to Your Information
- Security of Your Information
- Non-Confidential Information
- Enforcement of Policies or Consumer Concerns
- Changes to This Privacy Policy
How Personal Information is Collected and Used
RINNAI only collects personal information that you voluntarily submit through our Web sites. This may include information such as your name, street and e-mail addresses, and telephone number. We do not automatically collect personal information without your knowledge.Top of Page
Uses of Personal Information
When you submit personal information to RINNAI, you will be asked to decide how we may use your information. Unless we specifically tell you otherwise before you submit personal information, we will only use it to:
- Respond to your questions or comments
- Better understand your purchasing habits and needs
- Help us understand how we can improve our products, services, and Web site
- Inform you about special promotions
Use of Cookies
To improve your visit to our sites, we may use “cookies” to obtain non-personal information (cookies are text information files that your browser places on your computer when you visit a Web site). We may aggregate this data to analyze the viewing habits of our site visitors, but it will not be associated with any personally identifiable data.Top of Page
Sharing Your Personal Information With Others
RINNAI will not use or share your personal information in ways unrelated to the uses described above unless we provide you with prior notice and give you an opportunity to change your usage preferences.
Unless you give us prior consent, RINNAI will not trade, sell, or share your personal information with any person or entity other than RINNAI Corporation and its subsidiaries, affiliates and representatives, unless required by law or as disclosed to you before the information is collected.
For certain promotions or product requests, we may share your information with an outside company for the sole purpose of fulfilling your order. These companies are carefully selected by RINNAI and also take the protection of your personal information seriously.Top of Page
Access to Your Information
To modify your personal information, contact us at .(JavaScript must be enabled to view this email address). We will make every effort to respond to your requests in a timely manner. If you have already submitted personal information to RINNAI, you may opt-out of the company’s future use of that information by sending an e-mail to us at our email address. Upon receiving your request, we will delete your personal information from our records.Top of Page
Security of Your Information
The security of your personal information is very important to us. We use appropriate technical and managerial procedures to protect your personal information and prevent its disclosure outside RINNAI. Only those authorized by RINNAI will be granted access to your personal information.Top of Page
Non-Confidential Information
If you send us ideas, comments, suggestions, or questions regarding RINNAI’S products or services or the content of this web site, RINNAI may use, disclose, or distribute the information to others without your permission or knowledge. RINNAI may use any ideas, concepts, or techniques you send us for any purpose, including to develop or market our products. If you want confidential treatment of any ideas, concepts, or techniques please write to the address below.Top of Page
Enforcement of Policies or Consumer Concerns
If you believe RINNAI has not adhered to these practices or have any concerns related to the privacy of your personal information, please notify us by e-mail at .(JavaScript must be enabled to view this email address) or write us at:
Rinnai America Corp.
103 International Drive
Peachtree City GA 30269.
Attn: Marketing Dept.
We will make every effort to investigate and correct the problem promptly.Top of Page
Changes to This Privacy Policy
RINNAI may amend this Internet Privacy Policy from time to time. Please check back for updates.Top of Page