Rinnai Names Dale Reeder New Vice President of Customer Care
PEACHTREE CITY, Ga. (Aug. 6, 2013) — Rinnai America Corporation, manufacturer of North America’s number-one selling brand of tankless water heaters, is pleased to announce that Dale Reeder will join the company as vice president of customer care.
“Dale brings a wealth of valuable experience. I’m confident in his ability to guide our team’s efforts in providing the first-class support that customers have come to expect from Rinnai,” said Takashi Sonoda, president of Rinnai America Corporation.
Prior to joining the Rinnai team, Reeder was senior vice president of field operations at Ryko Solutions, where he led sales and services organizations to deliver exceptional levels of customer satisfaction and helped grow multiple areas of the business. Reeder also served as president and CEO at A&E Factory Services, LLC, where he provided operational leadership and had profit and loss responsibilities for a multi-million dollar joint venture. He has held similar positions at Maytag Corporation, where he worked for nearly two decades, Magic Chef Corporation and Phelps Dodge Cable and Wire Co. Reeder holds a bachelor’s degree in business from Southern Illinois University.
Rinnai America Corporation, a subsidiary of Rinnai Corporation in Nagoya, Japan, was established in 1974 and is headquartered in Peachtree City, Ga. Rinnai Corporation manufactures gas appliances including tankless water heaters, a wide range of kitchen appliances and heating and air conditioning units. As the technology leader in its industry, Rinnai is the largest gas appliance manufacturer in Japan and is the No. 1 selling brand of tankless gas water heaters in North America. Annual corporate revenues, including those of its subsidiaries, are in excess of $2.5 billion. With a global perspective to create 21st century products for the home and business, Rinnai Corporation commits itself to safety and the pursuit of comfortable lifestyles. For more information about Rinnai and their entire product line, visit rinnai.us.